SPOKANE, Wash. — Avista customers could see an increase in their electricity bills of almost 14% next year if the company’s proposed rate plan is approved. The increases would continue gradually over the next four years, but many customers say the rising costs are becoming too much to handle.
“It’s insane. I don’t know how the normal working person is supposed to be able to continue to pay the bills and work, and you’re having to get two jobs to be able to survive,” said Avista customer Sue Cummings. She saw her utility bill for a rental property that has been vacant jump from $33 to more than $200.
Donita Humrich, owner of A Prep Kitchen, had a similar story. “My bill went from $221 to $500… in one month,” Humrich said.
“We’re the ones hurting. Big businesses… it’s a write-off. But not for the small person,” she said.
Food vendor Wilfredo Valero uses Humrich’s kitchen and is already preparing for the impact.
“The bad part is having to increase our prices… we take the risk of losing clients,” Valero said.
Avista says the rate increases are necessary to maintain safe and reliable service. The company also plans to offer payment assistance and energy savings programs to those who need help.
“We encourage our customers who are struggling to call us. We have a lot of resources to help them,” said Heather Rosentrater, CEO of Avista.
But customers who have seen rates climb too often say another hike feels unfair.
“It’s not right. You’ve got to put a stop to it eventually, let the rest of us kind of catch up,” Cummings said.
The Washington Utilities and Transportation Commission will review the plan over the next 11 months. If approved, new rates could take effect next year.
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