Microsoft is investigating a widespread outage Thursday affecting Outlook email services, leaving thousands of users unable to access their accounts.
The company confirmed Nov. 12 that users across the Americas were experiencing problems accessing Exchange Online mailboxes through multiple connection methods.
According to outage-tracking website Downdetector, tens of thousands of users reported problems with Microsoft Outlook and Microsoft 365 services Thursday morning.
Microsoft said it was investigating the disruption and directed customers to the Microsoft 365 admin center for updates under incident number EX1550543.
The outage has disrupted email access for businesses and individuals who rely on Microsoft’s services for daily communication.
The cause of the outage and an estimated time for full restoration have not been announced.
This is a developing story.
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