CUSICK, Wash. — The owner of a boutique RV resort in northeast Washington has been honored with the inaugural Outstanding Customer Service Award by Washington State Tourism.
The award was presented to Jake Abbott at the annual Tourism Conference in Spokane last week.
Abbott owns Ruby Creek Resort, a resort that first opened in 2023 along the Pend Oreille River.
The Port of Pend Oreille says the Outstanding Customer Service award was introduced this year to recognize an individual who demonstrates outstanding welcoming, commitment to service and a positive impact on the visitor experience.
“This award is a recognition of the core values we built Ruby Creek Resort upon,” said Jake Abbott. “Hospitality isn’t just about having nice amenities or beautiful scenery, it’s about creating a true sense of community and ensuring every guest feels welcomed and cared for. We believe exceptional service is fundamentally about connecting with people and are very proud to bring this level of recognition to the Northeast Washington tourism community.”
Ruby Creek Resort is located in the heart of the Selkirk Mountains and offers waterfront full hookup RV sites, bunkhouse rentals and a gateway to the Colville National Forest. It is currently accepting reservations for the 2026 season, which begins on May 1.
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