MOSCOW, Idaho — In the aftermath of the 911 call from the University of Idaho murders being released, the Goncalves family is commending a caller’s actions and asks the community to not cast blame on the survivors.
In a statement posted on Facebook, the Goncalves family says it owes the caller a debt due to his handling of the moment.
The family also asks the community to not point fingers at people who could not have prevented the murders.
In the newly released recording, a man can be heard on the phone with the 911 operator telling other people in the house to get out of Xana Kernodle’s room when he discovers the murder scene.
The full statement can be read below:
As we continue to process the 911 call we just wanted to share some of our thoughts….
We stand together with all the victims of Idaho—both those we have lost and those who remain, forever marked by a tragedy that no passage of time will ever erase. The 911 call? It is not the neatly rehearsed dialogue of a well-crafted story, not the polished performance you might expect from a Hollywood script. No. It is raw. It is jagged. A searing, unvarnished truth that no camera could ever hope to capture. Every breath. Every cry. Every tremor in the voice reveals a reality so cruel, so brutally honest, it cuts deeper than anything fiction could devise.After hearing that call, one thing is clear—Hunter, with his quiet, stoic resolve, protected those girls from a nightmare that no one should ever be forced to witness. He stepped into the abyss, shielding them from horrors that will haunt him forever.For that, the Goncalves family owes him a debt that words cannot repay. If you were expecting a neat, cinematic conclusion—something palatable, something that offers closure—let me make this clear:The real world does not operate on such terms. The terror of that night cannot be cleanly packaged, wrapped in a bow, or distilled into a simple, digestible narrative. It is ugly. It is painful. It is the kind of horror that shakes you to your deepest core. These were not adults. They were children, still clinging to the fragile threads of innocence when the world was violently torn from them in an instant. In closing let us face the uncomfortable truth: Had the 911 call been made the moment the accused left that house; it would not have saved anyone. Nothing would have changed.
So, we ask, respectfully—please, do not waste your energy pointing fingers at those who could not have prevented it.The anger, the grief, the pain—they must all be focused on one thing. One person. The one who stole the innocence of Moscow that night, we demand justice and that cause is all that matters now.
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