SPOKANE, Wash. — Amazon’s Spokane center is testing a new AI robot arm to help get orders to customers faster.
The robot is called “Vulcan.” It sorts products in the warehouse before they go into packages.
The Spokane facility is the second in the world to have this technology and the first in North America.
Site leader Mark Stinson says with Prime Day expanding to four days this year, the robots will help with higher order volumes.
“We have processes built all around it and we need humans to do those things. So it doesn’t necessarily take any roles. It just helps us build out a platform to train our associates in different functions,” Stinson said.
Stinson says the robots won’t replace workers. He hopes they will use more robots like Vulcan in the future.
“Every day, we get to work operationally with how do our folks fit into the process, help understand the work flow. It’s super exciting to see tech at that scale and then be able to bring it to ground level,” Stinson said.
The center currently has four sets of machines. Amazon hopes to expand the robots at this facility and others across the country.
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